Urgent Care Services & Locations | Albany Med Health ...
Urgent Care • Albany, NY
Ratings by platform
- Location.com aggregator: 3.2 out of 5 stars (194 reviews (varies by platform))
- Birdeye (Glenmont location): 3 out of 5 stars (103 reviews)
What patients say
Patients praise
- Convenient access for non-emergency medical needs
- Friendly and knowledgeable staff in many instances
- Efficiency and quick visits reported by some patients
- Helpful virtual appointment and scheduling options via MyChart
Common complaints
- Long wait times despite having appointments
- Inconsistent quality of medical care and staff proficiency
- Dissatisfaction with billing and insurance communication issues
- Rudeness from some front desk and clinical staff
In patients' words
"Make no mistake - there is no sense of urgency at this emURGENTcare... I would recommend this emURGENTcare if you have an affinity for waiting rooms, have a lot of time to waste, and feel sick, but have no intention of getting better."
— LocalityBiz Review (Latham)"Every single staff member we interacted with was both incredibly kind and incredibly knowledgeable. Bringing two small kids to the doctor unexpectedly solo can feel overwhelming, and this office and staff made the experience truly wonderful."
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