OrthoNY
Sports Medicine • Albany, NY
Ratings by platform
- Yelp (140 reviews)
- Healthgrades: 1.0/5 (1 review)
- WebMD (2 reviews)
- MapQuest (138 reviews)
What patients say
Patients praise
- Helpful and professional doctors and PAs in some instances
- Positive experiences with urgent care services for quick access
- Some patients find the staff friendly and the processes efficient
Common complaints
- Rude or indifferent administrative and reception staff
- Difficulty scheduling appointments
- Long wait times (reported 30-35 minutes)
- Perceived as a "money grab" or impersonal "factory" style of care
- Lack of follow-up or difficulty getting calls returned from surgeons
- Some negative experiences with specific nurse practitioners
In patients' words
"Dismissive. Unhelpful. Whole facility is Toxic. After getting treatment there for a few years. Finally was forced out by a nurse practitioner that's Toxic and argues with patients."
— Vitals"They run it like a finely tuned factory. Get them in and get them out fast. Great doctors and nurse pa's. if you like speed medicine"
— Healthgrades"My experience taking my mother to ortho ny has been terrible. Go to Bone and Joint, not this terrible practice. The receptionists are rude and heartless."
— MapQuest/YelpMore clinics in Albany
Albany Medical Center
Patients praise: Informative, attentive care and clear communication · Thoroughness/listening to patient concerns.
Rejuvn8 Aesthetics
Patients praise: Professional and knowledgeable staff · Welcoming and comfortable environment.
Capital Cardiology Associates
Patients praise: Patients often praise individual physicians for being thorough, knowledgeable, and attentive · High quality of clinical care once seen by a provider.
Cardiology Albany Medical Center
Patients praise: Highly regarded individual cardiologists (e.g., Dr. Parag Shah, Dr. Justin Maroney, Dr. Michael Bernstein) · Doctors described as professional, knowledgeable, compassionate, and good listeners.
St. Peter's Diabetes & Endocrine Care
Patients praise: High internal provider rating (4.9/5 based on 151 ratings).
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Sports Medicine clinics, or filter by state and specialty to compare patient ratings.