Spa One - Medical Spa Clinic in Albany, New York
Med Spa • Albany, OR
Ratings by platform
- Birdeye: 4.5/5 (49)
What patients say
Patients praise
- highly knowledgeable and professional staff
- comfortable, safe, and welcoming environment
- high-quality results for services like lash applications, facials, and makeup
- attentive customer service and value for money
Common complaints
- disappointment over staff turnover (e.g., favorite aestheticians leaving)
- reports of negative service experiences including injury (e.g., cuts during treatments)
- lack of follow-up from management regarding complaints
- limitations in service offerings for certain skin tones regarding laser treatments
In patients' words
"Spa One was excellent! Thanks again Amanda! ... I absolutely LOVE Spa One! ... Everyone who works there is really an expert in their field and it puts you at ease right away."
— Birdeye review"I have had the worst experience here at Spa One at The Plastic Surgery Group... I was cut with one of the tools being used... the lady who is it, providing the service brushed it off... I did call the spa and I did leave a message regarding my concerns, and nobody got back to me."
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