Valley Clinics: Primary Care in Albany, Corvallis & Salem
Internal Medicine • Albany, OR
Ratings by platform
- WhirLocal: 4.6/5 stars (WhirLocal aggregation) (Varies by platform; specific count not explicitly totaled across all sites)
- LocalityBiz: Mixed; includes high praise for providers but complaints about office administration (Multiple user reviews cited)
- WebMD: Highly negative (single review) (1)
What patients say
Patients praise
- Kind and welcoming staff and medical providers
- Timely appointments and accessibility
- Thorough and attentive care, where patients feel heard
- Good rapport between providers and patients, with some patients citing life-changing results
- Clean and well-maintained facility atmosphere
Common complaints
- Difficulty reaching staff via phone
- Unresponsive office staff or lack of returned calls
- Issues with appointment scheduling and coordination (e.g., failed lab appointments)
- Reports of denied patient applications without clear explanation
- A specific, serious historical allegation of medical malpractice cited in a medical review site
In patients' words
"The receptionist and the facility itself instantly made me feel at home. Dr Kennedy was amazing and thorough. She addressed every concern and then some."
— WhirLocal user review (Jesse Shiflet)"The office staff however was beyond frustrating and rude. They do not pick up the phone during office hours or return calls as promised. They fail setting up lab appointments for a few times..."
— LocalityBiz user review"I was a patient... until I realized he was incompetent and did not follow standard medical protocols... The Oregon State Medical Board found that Clarietta Day, 78, was given a lethal injection without her knowledge or consent."
— WebMD user review (July 22, 2025)More clinics in Albany
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