Gastroenterology Albany Medical Center
Gastroenterology • Albany, NY
Ratings by platform
- Birdeye (Albany Med Gastroenterology: Xinjun (Cindy) Zhu MD): 3.3/5 (30 reviews)
- Birdeye (Albany Gastroenterology Consultants PC): 4.6/5 (1,435 reviews)
What patients say
Patients praise
- Patients often praise individual physicians and nurse practitioners for their kindness, knowledge, and professionalism
- Positive outcomes for procedures such as colonoscopies and endoscopies, with staff helping to calm nerves
- Some patients report feeling well-cared for and heard by specific providers
- Efficient and professional check-in processes mentioned in some instances
Common complaints
- Difficulty scheduling appointments or reaching office staff by phone
- Concerns regarding unprofessional or rude behavior by office staff and management
- Reports of long wait times for appointments and responses
- Dissatisfaction with communication regarding insurance, medication approvals, and lab results
- Negative experiences with specific providers regarding bedside manner or perceived dismissiveness
In patients' words
"I am not a patient..my wife is.. but what an incredible experience..so kind , professional and caring..procedure was with Dr. Hasak but the staff from the receptionist to the nurse were so awsome"
— Birdeye review for Albany Med Gastroenterology"But the Gastroenterology Department is run like a free clinic in a third world country. Every time I saw a different nurse, resident, or random doctor who did not have time to even glance at my medical history..."
— Birdeye review for Albany Med Gastroenterology (Dr. Asra Batool)"He's rude and arrogant. Talks to you like your stupid... No one will respond to your calls or portal messages. Terrible experience."
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