Albany ENT | Ear, Nose, Throat, Sinus and Allergy Clinic in Albany ...
ENT & Allergy • Albany, OR
Ratings by platform
- Birdeye (aggregating Google, Foursquare, etc.): 4.6/5 stars (aggregate across platforms) (3,521 (aggregate))
What patients say
Patients praise
- Knowledgeable and professional medical providers
- Helpful and caring clinical staff in some instances
- Clean and well-organized facilities
- Effective medical care when successful
Common complaints
- Lengthy wait times for appointments
- Difficulty scheduling or reaching the office by phone
- Billing process challenges and confusion
- Reports of rude or unhelpful staff/office management
- Perceived lack of clear communication and responsiveness
In patients' words
"The service provided in the Albany office staff was terrific... That being said, the billing process is HORRIBLE... Then, a couple of months later, I get a text message that my account, outstanding for $25, is being sent for collection."
— LocalityBiz review"Recurring themes emerge: lengthy wait times for appointments, difficulties reaching the office by phone, and perceived lack of responsiveness from staff."
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