Albany ENT & Allergy Services - Compassionate ENT & Allergy Care
ENT & Allergy • Albany, OR
Ratings by platform
- Birdeye (aggregated): 4.6 out of 5 stars (3,521 reviews)
What patients say
Patients praise
- Knowledgeable medical professionals and providers
- Clean and well-organized office facility
- Staff helpfulness and courtesy in specific instances
- Minimal wait times for some patients
Common complaints
- Billing process issues and communication difficulties regarding statements
- Difficulty reaching a live person or getting call-backs
- Some reports of rude staff or customer service dissatisfaction
- Experiences described as assembly line-like with limited patient relationship
In patients' words
"The service provided in the Albany office staff was terrific, both in urgent care and the service side... That being said, the billing process is HORRIBLE."
— LocalityBiz reviews"Forget ever talking to a live person or getting a call back. This is an assembly line operation with no real patient relationship or care."
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