Alamosa Family Medical Center: Valley-Wide Health Systems, Inc.
Family Medicine • Alamosa, CO
Ratings by platform
- Google My Business (Alamosa Family Medical Center): 2.6/5 (17 reviews)
- Google My Business (Convenient Care Community Clinic): 3.3/5 (58 reviews)
- Vitals.com: 3.7/5 (Not explicitly stated total count)
What patients say
Patients praise
- Some patients appreciate the accessibility and central location of the facilities
- Occasional reports of professional care and helpful individual staff interactions
- Service availability at Convenient Care clinics for specific minor needs
Common complaints
- Long wait times and difficulty securing appointments
- Dissatisfaction with organizational communication and staff coordination
- Concerns regarding care quality, including perceived lack of thoroughness by providers
- Frustration with billing and insurance processes
In patients' words
"If i could give this place 0 stars i would. They are very unorganized and every time i call the workers are never on the same page. The doctors/ nurses take their sweet time ... to approve prescription refills, just seems that no one working there understands the word “urgency”"
— Patient Review via MVDental.es"1.5 - 3 hour waits with an empty lobby. DR will rarely see you. You deal with Nurses and Nurse practitioners. ... Sliced my hand and needed to know if I need stitches or not. No one was available for 3 hours."
— Patient Review via MVDental.es"Some patients highlight the flexibility of the team and their willingness to attend to the personal medical needs of each individual. The ability to establish a relationship of trust with health professionals is, without a doubt, a key factor for the success of the clinic."
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