San Luis Valley Laboratory | Clinical Lab Tests
Diagnostic Testing and Laboratory Services • Alamosa, CO
Ratings by platform
- US News Best Hospitals: 4 out of 5 stars
- Hospital Care Data / Homefacts (based on patient surveys): Fair / 56% overall rating (331 surveys)
What patients say
Patients praise
- Laboratories are highly accredited, passing unannounced inspections with high marks (approximately 99-100% scores)
- Ongoing investments in new, more efficient, and accurate laboratory equipment recognized as patient-friendly improvements
- Staff praised for professional and positive care in some patient experiences, with some patients rating the facility highly compared to larger, big-city hospitals
- Extensive service availability, including 24/7 testing and direct-to-consumer lab options
Common complaints
- Some patients have reported dissatisfaction with communication from doctors and staff
- General mixed reviews for the hospital facility, with specific complaints regarding staff training and perceived bias in treatment from some patients
- Lower-than-average patient experience ratings in certain surveys, including quietness, pain management, and discharge information
In patients' words
"There is a consistency of professional, positive patient care running through every unit at SLVH. I have experienced big city hospitals including Johns Hopkins, and SLVH has them beat, hands down, not even close."
— Patient testimonial on San Luis Valley Health website"I have never been treated well here. Nurses do their jobs even though some have not been properly trained, doctors are biased and let that get in..."
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