Location search | Quest Diagnostics
Diagnostic Testing and Laboratory Services • Alamosa, CO
Ratings by platform
- Trustpilot: 1.9 out of 5 stars (~2,000 reviews (overall for company))
- ComplaintsBoard: 1.3 out of 5 stars (7 reviews (overall for company))
What patients say
Patients praise
- None identified for this specific location
Common complaints
- Billing and insurance processing issues
- Poor customer service interactions
- Inconsistent or incorrect test results
- Difficulties with appointment scheduling and follow-up
- Low complaint resolution rates
In patients' words
"They fail to pass on claims to secondary providers and take payments from the credit card they have on file for you."
— ConsumerAffairs"The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints."
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Find A Provider
Patients praise: Providers are generally described as caring, thorough, and respectful · Patients feel heard and not rushed during appointments.
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