Ophthalmologist | Alameda Eye Physicians | United States
Ophthalmology • Alameda, CA
Ratings by platform
- WebMD and Healthgrades: 5.0 out of 5.0 stars (Based on 5-6 ratings per platform)
- Yelp: Not explicitly aggregated, though reviews exist (26 reviews)
What patients say
Patients praise
- Knowledgeable and kind physicians
- Effective treatment and surgical results
- Clear explanation of medical conditions and procedures
- Efficient staff interactions in some instances
- Calm and professional demeanor of doctors
Common complaints
- Unhelpful or combative customer service at the front desk
- Long wait times for appointments
- Lack of pricing information for out-of-pocket costs
- No option to select preferred pharmacy for prescriptions
In patients' words
"Do not expect customer service with the person that is checking you in!! ... She starts arguing that people that make an appointment has the understanding that they will have to wait. ... Now I’ve been sitting here for 35 minutes."
— Patient review on My Vision Care"Dr. Bui is awesome. For my cataract surgery he explained the procedure and provided lots of information about the lenses and his recommendations. ... The surgery was not bad at all ... I can see!"
— Patient review on HealthgradesMore clinics in Alameda
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