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Adult and Family Medicine at Alameda Medical Offices

Family MedicineAlameda, CA

★★★☆☆2.7/5111 reviews across 2 platforms

Ratings by platform

  • Yelp: 2.4/5 stars (89 reviews)
  • Expected Healthcare: 3.7/5 stars (for Laboratory department) (22 reviews)

What patients say

Patients praise

  • praised for attentive, personable care from specific physicians
  • appreciation for well-organized and efficient communication in some experiences
  • positive reception of virtual care options such as e-visits and video appointments
  • valued as a trusted provider for some patients

Common complaints

  • concerns regarding facility cleanliness and sanitation
  • reports of long wait times
  • isolated complaints about staff professionalism in specific departments
  • some negative experiences with facility management

In patients' words

"Dr. Villena was courteous and listened carefully to our concerns. The Rx were executed promptly."

Loc8NearMe

"Filthy, unsanitary building. A bug was on my gown and all over the floors. The floors and room in general were nasty. Wait time was also very long."

Apple Maps

"Hartshorn are always very attentive, personable and really take the time to listen to any issues or concerns I have."

Yelp

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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