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Primary Care | Akron General - Cleveland Clinic

Primary CareAkron, OH

★★★★★4.8/524 reviews across 3 platforms

Ratings by platform

  • Cleveland Clinic Provider Portal: 4.8/5 (198 ratings) for Dr. Roberto Lebron (12 reviews)
  • Cleveland Clinic Provider Portal: 4.9/5 (84 ratings) for Dr. Eric Karr (7 reviews)
  • Cleveland Clinic Provider Portal: 4.7/5 (78 ratings) for Dr. Simranjot Sahota (5 reviews)
  • Healthgrades: 65% patient recommendation rate (N/A)

What patients say

Patients praise

  • high patient ratings for individual primary care physicians
  • doctors described as thorough, compassionate, and attentive listeners
  • many patients recommend the hospital for specialized services like cardiac care
  • satisfactory experiences with professional and knowledgeable care teams in certain contexts

Common complaints

  • long wait times in emergency and outpatient settings
  • perceived staff unprofessionalism and poor communication
  • reports of doctors being dismissive of patient concerns
  • difficulties with test result posting and administrative delays
  • inconsistent quality of care across different units or locations

In patients' words

"Dr. Lebron was very professional and thorough. He made me reassured and calm and gave me an action plan with options."

Cleveland Clinic Provider Portal (Dr. Roberto Lebron)

"I cannot put into words how amazing Dr Karr was. He sets the standard of what a good doctor should be. He listened and was very thorough and knowledgeable."

Cleveland Clinic Provider Portal (Dr. Eric Karr)

"Very rude staff and very unprofessional. Dr. Sood does not care about his patients concerns... Stay Away from this Getto office!!"

LocalityBiz (Review for Suburban South Primary Care)

"Was in there for 7 hours and did not get seen other than put back into the waiting room for more felt like I was being treated like a dog"

Birdeye (Review for Akron General)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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