Meet the Senior Healthcare Team in Akron, OH - Summa Health
Geriatrics • Akron, OH
Ratings by platform
- Momentary (via CMS HCAHPS): 3 out of 5 stars (3,571 surveys (CMS HCAHPS))
- Vivian Health: 3.9 out of 5 stars (40 reviews)
- Glassdoor (Employee perspective): 3.6 out of 5 stars (320 company reviews)
What patients say
Patients praise
- Generally communicative and professional physicians and nurses
- Strong team-based, specialized approach within the Senior Health Center
- Many patients report willingness to recommend the hospital (approx. 69-88%)
- Positive experiences noted by healthcare professionals regarding work environment (for traveler roles)
Common complaints
- Difficulties with staff responsiveness and receiving help promptly
- Concerns regarding facility cleanliness and sanitation history
- Frustrations with ER wait times and systemic processes
- Communication gaps regarding billing or insurance changes
In patients' words
"Summa Hospital has had one of the worst sanitary records on the planet... This hospital is disgusting."
— HospitalStats (Patient Story)"Very traveler friendly, easy to get ahold of providers, good patient ratios."
— Vivian Health Review"Have been sitting here for over an hour while all the results are back and popping up on my chart. However no doctor has ever came to let me know what they are doing at this point."
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