Pioneer Physicians Network Primary Care in Akron & Canton, Ohio
Family Medicine • Akron, OH
Ratings by platform
- Healthgrades: 3 out of 5 stars (2 reviews)
- WebMD: Not explicitly averaged, but includes negative feedback (2 reviews)
- FindMyDirectDoctor: 5 out of 5 stars (40 reviews)
- Facebook: 70% recommend (11 reviews)
What patients say
Patients praise
- Patients often describe the doctors themselves as competent, knowledgeable, and empathetic
- Some specific providers are highly praised for being thorough and taking time to listen
- Generally positive feedback regarding the clinical care provided during appointments
Common complaints
- Difficult to reach by phone or schedule appointments
- Long delays for medical referrals
- Lack of follow-up communication after testing or visits
- Billing issues and concerns regarding recurring charges after payment
- Reports of rude or unhelpful administrative/front-desk staff
- Some patients report feeling unheard by providers regarding symptoms or medication refills
In patients' words
"If I could leave a 0 stars review I would! Referrals take entirely to long. Trying to get them on the phone is impossible..."
— WebMD Review"The office and providers are fine if you only need to be seen for an annual physical... I experienced no follow up communication from any provider or nurse after scheduled testing..."
— Healthgrades Review"Dr. Musa ignored my child’s symptoms... I immediately pulled my child from the practice and will never return."
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