Aiken Rehab & Care: Skilled Nursing & Rehab in Aiken, SC
Rehabilitation • Aiken, SC
Ratings by platform
- CMS (Centers for Medicare & Medicaid Services): 4 out of 5 stars (CMS overall rating) (4 complaints on record (2024))
What patients say
Patients praise
- Staff described as friendly, caring, and professional by some reviewers
- Positive experiences with therapy and rehabilitation programs assisting recovery
- Appreciation for activity department programs and engagement
- Facility renovations and clean environment noted in recent feedback
Common complaints
- Reports of lost personal belongings (e.g., clothing, mementos)
- Concerns regarding unprofessional communication or administrative delays
- Specific citations regarding failure to report suspected abuse/neglect/theft (dated 2024)
- Isolated reports of dissatisfaction with care quality
In patients' words
"The staff was so caring and the nursing staff was excellent. The attended to every need she had. The therapy was wonderful... I highly recommend Pepper Hill."
— Review on Caring.com"One of the worst rehabilitation centers ever. My grandmother has been here for a long while... they have lost every so gle piece of clothing for her."
— Review on CareListingsMore clinics in Aiken
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