Family Medicine - Find a Doctor | Aiken Regional Medical ...
Family Practice • Aiken, SC
Ratings by platform
- Healthgrades / CMS HCAHPS: 56% to 61% recommendation rate (2,117 reviews (aggregated source))
- Healthgrades (Dr. Mark Roberts): 3.7/5 (19 ratings)
- WebMD (Dr. Kenneth Jones): 4.0/5 (20 ratings)
- RateMDs (Dr. Adam Bruckner): 4.3/5 (11 ratings)
What patients say
Patients praise
- Some physicians praised as kind, attentive, and knowledgeable
- Positive experiences with nursing care in specific departments like Labor & Delivery and ICU/PCU
- Recent improvements in ER efficiency and wait times reported by some patients
- Effective communication reported during specific hospital procedures
Common complaints
- Concerns regarding rude, unprofessional, or dismissive office staff
- Issues with long wait times for appointments and in the ER
- Complaints about physician bedside manner and lack of attentiveness
- Difficulties with billing, lab charges, or administrative paperwork
- Reports of poor communication or lack of clarity regarding care plans
In patients' words
"I used to hate going here, but it is now my ER of choice. Their wait times have drastically dropped, and their doctors are much more competent than they were ten years ago."
— TrustBurn/MedicalRecords.com Review"I have seen Dr Robert's lose his temper in front of staff and patients. His office staff is rude and unreasonable."
— Healthgrades Review"Dr. muniz is very attentive and listens well, he discusses test results very thoroughly every time. He is caring and integrates my holistic approach to well being."
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