PROVIDERS - Memorial Health System
Orthopedic Surgery • Abilene, KS
Ratings by platform
- Women's Choice Award, Clinic4All, SeniorHealthDatabase (CMS): 81%-82% recommendation rate / 2/5 stars (CMS Overall) (7 reviews (on one platform))
What patients say
Patients praise
- High patient recommendation rates (approx. 78%-82%)
- Positive feedback on nursing and physician communication, bedside manner, and thoroughness
- Cleanliness of facilities generally rated highly
- Praise for specific administrative efficiency in scheduling and registration
Common complaints
- Reports of rude or dismissive staff in the ER department
- Concerns regarding wait times for medical assistance or administrative processes
- Dissatisfaction with communication during care transitions
- Higher-than-national-average death rates for pneumonia patients according to some data sources
In patients' words
"I am very happy with Dr. Holmes and the staff at the hospital. They are always very efficient and courteous and friendly and I would recommend them to anyone."
— Memorial Health System Patient and Visitor newsletter (Jan 2026)"Most of the staff members were rude to me and when I kept asking for my mom... they lied to me about calling her and kept me there for over 6+ hours..."
— Clinic4All User ReviewMore clinics in Abilene
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