Texas Oncology - Abilene - WellMed
Oncology/Hematology • Abilene, KS
Ratings by platform
- Birdeye: 3.9/5 (23 reviews)
- ComplaintsBoard (for WellMed): 1.0/5 (14 reviews)
- PissedConsumer (for WellMed): 1.3/5 (29 reviews)
What patients say
Patients praise
- Some patients appreciate the clinical knowledge of specific providers
- Occasional reports of kind and considerate staff members
Common complaints
- Difficulties with communication and getting test results
- Concerns regarding administrative, billing, and pharmacy issues
- Mixed feedback on doctor bedside manner and compassion
- Issues with appointment scheduling and responsiveness
In patients' words
"I called for the results of my husband's PET scan from a week ago. Good news is they have it. Bad news: they won't tell me. They won't tell my husband."
— Yelp review of Texas Oncology-Abilene"The providers are not the problem; WellMed/Optum is. There has been absolutely no resolution from multiple complaints to their corporate. It is absolutely a horrible company that makes amazing doctors and staff look bad."
— PissedConsumer review of WellMedMore clinics in Abilene
Hendrick Health
Patients praise: Caring/helpful and quick access reported for hematology/oncology/cancer care (Hendrick Cancer Center on Yelp) · High provider-level ratings reported for some hematology/oncology providers (e.g., Dr. Jose Vega on Vitals; overall practice rating on Vitals).
Scott M Mullen, MD
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Patients praise: Caring, polite, and attentive nursing and support staff · Clear explanations and professional communication regarding procedures.
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