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Prompt Care

Urgent Care • Aberdeen, WA

★★★★☆3.8/563 reviews across 1 platform

Ratings by platform

  • Birdeye (aggregating Google reviews): 3.8/5 (63 reviews)

What patients say

Patients praise

  • Professional and attentive care from some providers and staff
  • Efficient and kind treatment for some patients and their children

Common complaints

  • Inconsistent quality of care and staff attitude
  • Difficulties with follow-up and receiving test results in a timely manner

In patients' words

"Prompt care is not good. Sometimes they are nice and others times mostly rude and dont care."

— Birdeye user review

"Personalized professional care. Rachel is phenomenal and the rest of the staff made me feel like I was their only patient."

— Birdeye user review

"While the initial care and time spent in the clinic was pleasant, getting any follow up has been near impossible."

— Birdeye user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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