Mental Health Treatment Services in South Dakota
Psychiatric/Behavioral Health • Aberdeen, SD
Ratings by platform
- Recovered.org: 3.3/5 based on limited user reviews (2 reviews)
- USCompanies.net (Avera Medical Group Psychiatry): 1/5 (single review) (1 review)
- Healthgrades / CMS HCAHPS data (Avera St. Luke's): 71% definitely recommend; 6% rating of 6 or lower (300+ surveyed (hospital-wide HCAHPS))
What patients say
Patients praise
- broad range of inpatient and outpatient services including crisis stabilization and holistic care
- generally positive hospital-wide patient satisfaction metrics for staff responsiveness and communication
- long-standing history of community-based service since 1958
- accessible sliding scale payment options and diverse service locations
Common complaints
- reports of rigid scheduling and lack of flexibility for rescheduling appointments
- concerns regarding communication between patients and staff
In patients' words
"There was a miscommunication about the time of my appt... they told me it was policy that I couldn't reschedule... I'm a very busy mother of two that waited for a month for that appt, so that was a real bummer."
— USCompanies.net review of Avera Medical Group Psychiatry AberdeenMore clinics in Aberdeen
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Patients praise: Some positive experiences with specific medical providers and PAs cited as professional and helpful · Appreciation for friendly and informative nursing staff in select instances.
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