Avera Orthopedics — Aberdeen, SD
Orthopedics • Aberdeen, SD
Ratings by platform
- Birdeye: 5/5 stars (6 reviews) (6 reviews)
- Healthgrades (Dr. Patrick Miller): 2.8/5 stars (5 reviews)
- Avera Official Profile (Dr. James MacDougall): 4.8/5 stars (184 ratings)
- Vitals: Varies by physician (Multiple physicians listed)
What patients say
Patients praise
- Patients praise doctors for being thorough, attentive, and clear in explanations
- Commendations for successful surgical outcomes and helpful staff/nurses
- High patient satisfaction for specific surgeons, including Dr. James MacDougall and Dr. Matthew Reynen
- Professionalism, compassion, and concern shown by the care team
Common complaints
- Complaints regarding physician assistants (PA) and perceived lack of personalized care from supporting staff
- Reports of feeling rushed during appointments
- Instances of dissatisfaction with surgical outcomes and lack of post-operative follow-up or communication
- Perceived lack of empathy regarding ongoing or unresolved medical issues
In patients' words
"From my 1st visit and through post surgery care I've experienced nothing less than the best care, compassion, and concern!"
— Birdeye Review"If I was able to just see him it would have been fine. His PA was ridiculous with how she treated me."
— Healthgrades Review"MAC ALWAYS TAKES THE TIME TO LISTEN AND WANTS THE BEST TREATMENT FOR ME AS HIS PATIENT."
— Avera Patient FeedbackMore clinics in Aberdeen
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