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Bayside Internal Medicine, LLC

Primary Care • Aberdeen, MD

★★★★★4.7/5138 reviews across 3 platforms

Ratings by platform

  • Birdeye/Google: 4.7/5 (119 reviews)
  • Healthgrades (for Dr. Prashant Shukla): 4.4/5 (19 reviews)
  • Facebook: 100% recommend (6 reviews)

What patients say

Patients praise

  • High overall star ratings (generally 4.4 to 4.8 range on aggregate review sites)
  • Knowledgeable or well-educated physicians
  • Convenient patient app for some health management tasks

Common complaints

  • Unfriendly or disrespectful staff members
  • Billing and insurance processing issues (including unexpected bills and credit card on file policies)
  • Disorganized administrative processes
  • Difficulty reaching staff or customer support

In patients' words

"Staff is unfriendly, disrespectful, and unwilling to help in desperate times of need."

— Yelp/MapQuest reviews

"Well educated doctors but REALLY disorganized system. It's unfortunate because I have only recently started my care at this facility and there have already been several mishaps that could have easily been avoided if…"

— Privia Health customer review (aggregate source)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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