Bayside Internal Medicine, LLC - Aberdeen, MD Internists | Privia
Primary Care • Aberdeen, MD
Ratings by platform
- Birdeye/Google: 4.7/5 stars (based on 119 reviews) (119 reviews (aggregate source))
- Healthgrades (for Dr. Prashant Shukla): 4.4/5 stars (19 reviews)
- Facebook: 100% recommend (6 reviews)
What patients say
Patients praise
- High overall star ratings (generally 4.4 to 4.8 range on aggregate review sites)
- Knowledgeable or well-educated physicians
- Convenient patient app for some health management tasks
Common complaints
- Unfriendly or disrespectful staff members
- Billing and insurance processing issues (including unexpected bills and credit card on file policies)
- Disorganized administrative processes
- Difficulty reaching staff or customer support
In patients' words
"Staff is unfriendly, disrespectful, and unwilling to help in desperate times of need."
— Yelp/MapQuest reviews"Well educated doctors but REALLY disorganized system. It's unfortunate because I have only recently started my care at this facility and there have already been several mishaps that could have easily been avoided if…"
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