Avera St. Luke's Hospital, Aberdeen, SD
Neurology • Aberdeen, SD
Ratings by platform
- Momentary / CMS HCAHPS: 4 out of 5 stars (based on HCAHPS data) (610 patient surveys)
- Healthgrades: 70% patient experience rating (Not explicitly stated)
- Yelp: Low (anecdotal) (2 reviews)
What patients say
Patients praise
- Good nurse communication
- Effective doctor communication
- Cleanliness of facilities
- High patient recommendation rate
- Helpful discharge information
Common complaints
- Billing and insurance concerns
- Concerns about responsiveness/helpfulness with billing
In patients' words
"Horrible place. There money hungry and they do not help you with the bill. They don't even wait until your insurance ..."
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