Aiello Eye Institute – Ophthalmology Practice in Yuma, Arizona
Optometry • Yuma, AZ
Ratings by platform
- Healthgrades: 4.4 out of 5 stars (46 reviews)
- WebMD: 4.5 out of 5 stars (12 ratings)
- Vitals: 4.8 out of 5 stars (8 ratings)
- RateMDs: 3.8 out of 5 stars (6 reviews)
- MapQuest/Yelp aggregation: 2.5 out of 5 stars (14 reviews)
What patients say
Patients praise
- Highly skilled, knowledgeable, and compassionate physician (Dr. Patrick Aiello)
- Effective diagnosis and successful surgical outcomes (e.g., cataracts)
- Courteous and competent back-office and clinical staff in specific instances
- Ability to accommodate urgent or same-day appointments in some cases
Common complaints
- Long wait times for appointments and in the office
- Disorganized office management
- Perceived staff arrogance or lack of professionalism
- Concerns regarding bait-and-switch regarding doctor assignment
- Negative experiences with initial front-desk interactions
In patients' words
"Dr. Aiello is the most caring, compassionate and knowledgeable doctor I have ever been to... I will never go anywhere else for my eye care!"
— Vitals review"I'm a Yuma resident and was referred to Dr Aiello from Dr. Smith, MD. Dr. Aiello and his back office staff are excellent! The front line personnel are a challenge. Impersonal, arrogant and not..."
— MapQuest/Yelp review"Office seemed disorganized. One of the eye test interrupted by office personnel, so test had to be conducted all over again."
— RateMDs reviewMore clinics in Yuma
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