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Ophthalmology/Eye Care • Yuba City, CA
Ratings by platform
- Yelp: 4.5/5 (approximate) (21)
- Facebook: 98% recommend (28)
What patients say
Patients praise
- welcoming and helpful staff
- professional and knowledgeable optometrist (Dr. Ngo)
- good experience for families and children
- high quality of eye exams and care
Common complaints
- occasional reports of rude or dismissive behavior from staff or doctor
- past complaints regarding customer service when addressing defective products
In patients' words
"Both assistants were very friendly. Everyone is very sweet and helpful. Dr. answered all our questions and the kids loved their glasses."
— Yelp review excerpt"The receptionist and other staff that helped pick out a pair of glasses were great. The doctor herself, however, was very rude and seemed very annoyed when asked questions."
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