Yorba Linda Medical Offices - Kaiser Permanente
Urgent Care • Yorba Linda, CA
Ratings by platform
- Yelp/Apple Maps aggregate: Approximately 3.8 to 4.0 out of 5 stars (Over 50 reviews across aggregated platforms)
What patients say
Patients praise
- Clean, modern, and well-maintained facility
- Convenient location with ample parking
- Some physicians and nursing staff are described as highly attentive, helpful, and professional
- Efficient pharmacy services for some patients
- Appreciation for the integrated Kaiser Permanente system allowing for shared tests and reports
Common complaints
- Long wait times and appointment delays
- Reports of rude or unprofessional front desk and clinical staff
- Difficulty in scheduling appointments with primary care physicians and specialists
- Inconsistent quality of care and varying patient-provider rapport
- Occasional administrative errors, such as missing medical supplies during appointments
In patients' words
"Seems like this facility is always running 30 – 45 min behind... I don’t get how they get behind, it’s not urgent care or ER and during all my 15+ yrs as a member I’ve never gotten more than 5 – 7 min out of any given Drs appt."
— Unilocal user review"Overall, while the clinic maintains functional facilities and supportive nursing staff in some instances, reviews suggest inconsistency in provider engagement and treatment standards across different practitioners within the practice."
— Wheree.com summary of patient feedback"Pharmacy is helpful and efficient however the rest of the facility is pretty discouraging... Tried making appointment with my Primary doctor but all of her appointments were at least a month and a half out."
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