Westchester Orthopedic Center - St. Johns Riverside Hospital
Orthopedics • Yonkers, NY
Ratings by platform
- Birdeye (Westchester Orthopedics Center at St. John's): 4.8 out of 5 stars (53 reviews)
- U.S. News (St. John's Riverside Hospital Orthopedic Surgeons): 5 out of 5 stars (14 reviews)
What patients say
Patients praise
- High patient recommendation rates for specific orthopedic surgeons (e.g., Dr. Vishal Mehta, Dr. Paul Ragusa)
- Praise for the professionalism, compassion, and thoroughness of the surgical and clinical staff
- Clean and professional facility environment
- Advanced orthopedic technology, including robotic surgery capabilities
Common complaints
- Difficulty reaching doctors or receiving timely responses to messages or medication requests
- Frustrations regarding long wait times for appointments or communication with the staff
- General complaints about hospital-wide experiences, such as ER service or administrative care in other departments
In patients' words
"Dr. Vishal Mehta is the Best Doctors in Westchester ... I never been to a Doctor with a good heart conpasion very understanding excellent manner... I highly recommend him to anyone I will rate him 5*..."
— Birdeye user review"Worst of the worsted, if you experiencing a pain they will never send medicine... I been waiting for over a month to them to send me meds , I call them at least 4 time a week and all what they say is they will take the message..."
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