HIV Primary Care - St. Johns Riverside Hospital
Infectious Disease / HIV Care • Yonkers, NY
Ratings by platform
- Birdeye (ParkCare Pavilion): 2.8/5 stars (77 reviews)
- Healthgrades: 66% patient recommendation rate
- US News (Physician/Primary Care): 4/5 stars (39 reviews)
What patients say
Patients praise
- Dedicated HOPE Center providing comprehensive, specialized HIV care and support services
- Experienced medical providers specializing in HIV treatment for over 20 years
- Offers extensive support services including insurance assistance, transportation, and medication adherence counseling
- Some patients reported feeling well-cared for in specific departments
Common complaints
- Reports of unhelpful or inattentive nursing staff
- Complaints regarding long wait times in the emergency department
- Concerns about communication and patient privacy (HIPAA)
- Dissatisfaction with bedside manner and rudeness of some medical staff
In patients' words
"I told them I needed a hot shower because I couldn’t regulate my body temp and the nurse had someone come and clean the shower for me... I was properly cared for."
— Birdeye review"Unfortunately, my mother and I had a terrible experience at this hospital... Dr. Palvi is very rude and unfriendly. She talks over you, cuts you off without letting you finish a sentence."
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