Human Services Center | SD Behavioral Health
Mental Health • Yankton, SD
Ratings by platform
- Sd Human Services Center - Geriatric Program (seniors.fyi): 2.6 from 27 reviews (27 reviews)
- Yelp (South Dakota Human Services Center - Geriatric): (rating not shown in snippet; reviews exist) ((review count not shown in snippet))
- Nursa (Human Services Center): 2.50 ((review count not shown in snippet))
- Nursa (Sd Human Services Center - Geriatric Program): 2.50 ((review count not shown in snippet))
- MyCaringPlan (Sd Human Services Center - Geriatric Program): 5.1 out of 10 (community average) (28 reviews)
What patients say
Patients praise
- Some reviewers report more positive experiences, including staff helping make a stay better
- Some reviews describe the facility as having a serious focus on groups and a generally positive experience (with specific negatives)
Common complaints
- Allegations of abusive/traumatizing staff behavior and lack of empathy
- Reports of restraints and other coercive practices (e.g., being strapped to boards, isolation, spit hoods)
- Medication and care issues (e.g., abruptly taken off meds; not seeing a doctor for days; medication mismanagement)
- Staffing shortages and delays affecting patient safety and access to care
- Loss of personal items and lack of accountability; negative environment compared to prison
- Legal/oversight actions: federal inspection findings, settlement after a patient death, and a class-action lawsuit about delays to competency services
In patients' words
""The staff were abusive and took pleasure in traumatizing patients.""
— seniors.fyi review excerpt for SD Human Services Center - Geriatric Program""Absolutely horrible place. Didn’t see my dr for six days. Was taken off all meds and didn’t sleep for 4 days.""
— findrecoverycenter.com review excerpt for Human Services Center""South Dakota's state-run mental hospital in Yankton violated patients' rights by misusing restraints to control potentially unruly subjects" (federal inspection found)."
— Argus Leader, 2016-05-28 (federal inspection/resraints rights violations)""State reaches settlement with family of woman who died at HSC" (Anne White)."
— Argus Leader, 2019-11-01 (settlement after death)""A class-action lawsuit has been filed against the South Dakota Human Services Center and its administrator" (delays cited; plaintiffs awaiting competency services)."
— Argus Leader, 2021-12-28 (class-action lawsuit)More clinics in Yankton
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