BestMed Yakima Urgent Care
Urgent/Acute Care • Yakima, WA
Ratings by platform
- Yelp: 3.0 out of 5 stars (based on Yelp feedback) (5 reviews (mentioned on MapQuest aggregate))
What patients say
Patients praise
- friendly, caring, and attentive medical staff
- effective and clear communication about treatment plans
- efficient care for some patients with short wait times reported
- thorough and knowledgeable bedside manner from specific providers like Dr. Rhonda Ramm
Common complaints
- long wait times and feeling like a "slow clinic"
- issues with billing and insurance processing
- unprofessional staff behavior reported by some patients
- frustration with the perceived lack of help or value for the cost of services
In patients' words
"The Dr, Rhonda, took the time to make sure we filled her prescription there and explained exactly what to watch for and when to bring her back. She was insistent, but very caring and supportive."
— Reviewer Michelle Downs via Beauty Washington/GG"We had a terrible experience at this urgent care, cramped waiting room, workers bundled together watching YouTube, extremely unprofessional. We waited over three hours, only to have our spot skipped twice..."
— Reviewer T V via Beauty Washington/GG"The clinic itself was fine, but unfortunately the billing office brings my rating down to 1 star. My visit was not run through insurance, even though I provided my insurance info to the front..."
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