MultiCare Occupational Medicine - Yakima
Occupational Medicine • Yakima, WA
Ratings by platform
- Birdeye: 4.4 out of 5 stars (82 reviews)
- Solv (Note: Data pertains to MultiCare Indigo Urgent Care, Yakima): 4.9 out of 5 stars (516 reviews)
What patients say
Patients praise
- Friendly staff members in some instances
- Ease of scheduling appointments online
- General positive ratings on specific platforms like Birdeye
Common complaints
- Long wait times for appointments
- Reports of indifferent or incompetent staff care
- Poor communication and lack of follow-up on complaints
- Dissatisfaction with billing practices
In patients' words
"Made an appointment for 12pm. Showed up early as told, checked in online and still waited an hour and a half before I was seen. ... Provider wasn’t interested in the least ... Super front staff, ... just don’t seem to care about you or your concerns much."
— Solv (User Review)"I received indifferent and incompetent care when I was very sick, so I wrote a review on Google Maps. Somebody responded saying that a manager would contact me. Nobody contacted me. ... Their only attempts at contact have been increasingly nasty efforts to collect money for a service they failed to provide."
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