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Mental Health Services | Yakima County, WA

Behavioral HealthYakima, WA

★★★★★4.5/5347 reviews across 4 platforms

Ratings by platform

  • Birdeye (aggregating Google, Yellow Pages, Dex Knows): 4.6/5 stars (330 reviews)
  • rehab.com: 3/5 stars (12 reviews)
  • Healthgrades: 1.8/5 stars (5 reviews)
  • Recovered.org: 4.03/5 (TrustScore)

What patients say

Patients praise

  • Professional and helpful staff in some facilities
  • Welcoming and understanding environment reported at select locations
  • Positive experiences with specific counseling services

Common complaints

  • Difficulty reaching staff via phone
  • Unresponsive or delayed communication
  • Poor staff demeanor/attitude
  • Appointment scheduling and wait time issues
  • Inconsistent treatment or medication management
  • Concerns regarding patient privacy/confidentiality

In patients' words

"Not a good place for help. Everything is a hassle. You call these people and they never pick up the phones. You leave them a voicemail they call you back days later or sometimes not at all."

Rehab.com review of YVFWC Behavioral Health Services

"Best place I've ever been to. Every one of the staff members is willing and able to help you with all of your needs, y are. Good group of people, Awesome ..."

Website testimonial for Valley Health and Counseling

"Dr Wey over medicates and is extremely inconsistent in the medication prescribed."

Healthgrades review of Dr. John Wey, MD

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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