Falmouth Primary Care - Cape Cod Healthcare
Primary Care • Woods Hole, MA
Ratings by platform
- Birdeye/Google: 4.4 out of 5 stars (10 reviews)
What patients say
Patients praise
- Some patients find specific doctors caring and knowledgeable
- Appreciation for tele-health options
- Positive experiences with supportive staff in certain contexts
Common complaints
- Reports of unprofessional front desk staff
- Complaints regarding communication issues and condescending interactions with providers
- Difficulty scheduling appointments for urgent needs
In patients' words
"Incredibly unprofessional front desk staff, seek care elsewhere... the front desk calls me an hour before my appointment and tells me “if I’m looking for a controlled substance I can go ahead and cancel my appointment”"
— Birdeye Review"Combative, condescending, God forbid you are someone who is proactive in your own health care. Terrible communication. This place has caused me anxiety and feel like I have PTSD from it."
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