Oncology/Hematology at Woodland Hills Medical Center
Oncology • Woodland, CA
Ratings by platform
- Yelp: 2.7/5 stars (570 reviews)
- Vivian Health: 4.4/5 stars (32 reviews)
- U.S. News & World Report (Patient Experience Score): 3/5
- Leapfrog Group: 85% rating
What patients say
Patients praise
- Compassionate, dedicated, and knowledgeable care from specific doctors and nurses
- Professional and efficient emergency department experiences for some patients
- High patient satisfaction scores for individual specialists, such as oncologists
Common complaints
- Dissatisfaction with administrative processes and communication (e.g., appointment delays, difficulty getting help)
- Concerns regarding staffing levels and responsiveness of nursing staff
- Perceived lack of empathy or professionalism in some staff interactions
- Billing and insurance payment concerns
In patients' words
"Dr. Soo J. Im is highly recommended by patients."
— U.S. News & World Report (Doctor Profile)"I am eternally grateful to Deb and Maddy and feel so blessed to have been paired with these compassionate, dedicated and knowledgeable women."
— Yelp Review"No sense of urgency. Takes them forever to do anything."
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