Surgery (General) at Woodland Hills Medical Center
General Surgery • Woodland, CA
Ratings by platform
- Vivian Health: 4.4/5 stars (based on 32 reviews) (32 reviews)
- Healthgrades: 74% (Patient Experience Rating) (11 ratings)
- Leapfrog Group: 120/120 points (Top Box Score)
What patients say
Patients praise
- General hospital performance rated as high performing or strong in clinical outcomes
- High patient satisfaction scores for facility and staff communication in some assessments
- Positive reports regarding surgical expertise, compassion, and professionalism from specific surgeons
- Efficient emergency care experiences reported by some patients
Common complaints
- Concerns regarding bedside manner, perceived arrogance, and lack of empathy from some individual surgeons
- Reports of long wait times for nursing assistance and pain management following surgery
- Documented historical instances of serious medical errors and lapses in care requiring regulatory fines
- Active legal complaints involving allegations of medical malpractice and violations of end-of-life care orders
In patients' words
"I would give 100 stars if I could... not only an surgeon, but amazing human. He cares so much about his patients and their families."
— Healthgrades review of a general surgeon"THIS DR ELIZABETH RUPP HAVE NO IMPASSIVE, NO IMPENITENT, SHE'S VERY ARROGANT, UNCARING SURGEON... YOU DO NOT WANT HER TO OPERATE ON YOU."
— Vitals review of a general surgeon"No sense of urgency. Takes them forever to do anything. I asked 3 different nurses and the doctor for pain medicine and it took them over 3 hours to get me better pain meds."
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