Hansen Family Health Center | CommuniCare+OLE
Family Medicine • Woodland, CA
Ratings by platform
- Birdeye / Rehab.com aggregate: 3.4 out of 5 stars (approximately 47-48 reviews)
What patients say
Patients praise
- Some patients express loyalty and satisfaction with specific, long-term doctors
- Compassionate dental care for patients with dental phobias
- Assistance provided for specialized medical forms
Common complaints
- Poor communication and organizational issues
- Long wait times for appointments and in-clinic waits
- Unprofessional and dismissive front-office staff
- Administrative errors regarding referrals and insurance verification
- Mistakes in medical care, such as vaccine administration errors
In patients' words
"This clinic is so unorganized... they administered a wrong vaccination... you work in healthcare? I’m pregnant?? And you’re excusing your mistake with that?"
— User review regarding medical error"The communication and processes they have adopted since Communicare OLE took over are abysmally poor. If it weren’t for my mom’s long standing relationship with the Dr. she adores and trusts, I would never take her back to this place!"
— User review regarding management transition"I recently changed insurance coverage and chose Jason Auriemma, MD, at Hansen as my PCP and I am so glad I did! Not only did he assist me with an in-depth medical form for Social Security on my..."
— User review regarding a positive provider experienceMore clinics in Woodland
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