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Options Counseling and Family Services - Woodburn, OR

PsychologyWoodburn, OR

★★★☆☆3.4/529 reviews across 2 platforms

Ratings by platform

  • Trustburn: 4.2 out of 5 stars (13 reviews)
  • Birdeye: 2.8 out of 5 stars (16 reviews)

What patients say

Patients praise

  • Compassionate and understanding counselors
  • Safe and non-judgmental environment for exploration and healing
  • Provision of practical coping strategies

Common complaints

  • Reports of therapists leaving sessions early
  • Concerns over focus on profit rather than patient care
  • Complaints about staff rudeness on the phone
  • Instances of being turned away due to billing/copay issues
  • Reports of clinicians being unhelpful regarding trauma counseling

In patients' words

"Therapist leaves halfway through 1 hour session stating 'I have another client'... Never want to talk about the real issue just wanna drag things along to get as much money as they can."

LocalityBiz user review

"The counselors were compassionate and understanding, providing me with support I needed to navigate through difficult emotions."

Trustburn user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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