Woodburn Internal Medicine 105 Arney Rd Suite 130 - Salem Health
Internal Medicine • Woodburn, OR
Ratings by platform
- WebMD (for Dr. Louis Peng): 3.5/5 (based on 5 reviews) (5 reviews)
- WebMD (for Dr. Stacy Brueckner): 3.0/5 (based on 2 reviews) (2 reviews)
- Healthgrades (for Dr. Louis Peng): 2.0/5 (based on 1 review) (1 review)
- Healthgrades (for Casey Hazenberg, NP): 4.0/5 (based on 4 reviews) (4 reviews)
- BusinessYab: Mixed sentiment identified (4 reviews)
What patients say
Patients praise
- Some patients report high satisfaction with the professionalism and expertise of specific providers
- Instances of efficient and fast service for urgent care needs
- Reports of compassionate and attentive listening from certain staff members
Common complaints
- Reports of rude or dismissive staff and providers
- Difficulty with communication and follow-up (e.g., medical forms, returning calls)
- Concerns regarding perceived lack of empathy for elderly or specific patient populations
- Frustrations with administrative processes or office environment
In patients' words
"Dr Brueckner is a very compassionate doctor. From my first appointment I noticed that she was really listening and interested in finding solutions for my medical challenges"
— BusinessYab review (2022)"I had a very disappointing experience with Dr. Louis Peng. He was rude and dismissive during my visit. ... His attitude felt completely uncaring and condescending—as if I was an inconvenience rather than a patient seeking assistance."
— WebMD review (for Dr. Louis Peng)"Tough to communicate with... That was a month ago, and today I received a letter from the DMV indicating my license... I have received no communication from the office."
— Healthgrades review (for Dr. Louis Peng)More clinics in Woodburn
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