Home - NOVA Pediatrics and Young Adult Medicine
Pediatrics • Woodbridge, VA
Ratings by platform
- Yelp: 2.0/5 stars (35 reviews)
- Iron Health Solutions Reputation Site: Not specified (404 reviews)
- Wheree: 8.9/10
What patients say
Patients praise
- Highly regarded medical providers and clinicians
- Thorough, kind, and warm bedside manner from specific doctors
- Child-friendly office environment with themed rooms, books, and toys
- Responsive care for urgent medication and specialist needs
Common complaints
- Poor or rude customer service, particularly over the phone
- Long wait times and difficulties scheduling appointments
- Perceived lack of thoroughness in some medical assessments
- Concerns regarding billing practices and focus on profit over patient care
In patients' words
"The practice as a whole can sometimes be chaotic and they are absolutely slammed with patients. That being said, we stay here because we love the providers. The providers are thorough, kind, open, and warm."
— LocalityBiz Review"Let me start off by saying I actually liked the care my children received at this facility. However, I received horrible, rude, and nasty customer service this morning."
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