University Radiology | NJ Imaging Center & Diagnostic Radiology
Imaging / Radiology • Woodbridge, NJ
Ratings by platform
- Birdeye/Google (for "Woodbridge Radiology" in Iselin): 4.8/5 (2,596 reviews) (2,596)
- Birdeye (University Radiology general): 4.4/5 (367 reviews) (367)
What patients say
Patients praise
- Friendly and professional staff interactions
- Efficient check-in processes at some locations
- Clean and comfortable facility environments
- Technicians providing clear explanations and putting patients at ease
Common complaints
- Poor customer service and rude staff attitudes
- Long wait times and scheduling errors
- Difficulties with billing and collections procedures
- Inadequate handling of insurance authorizations
- Concerns regarding technician bedside manner or procedural incompetence
In patients' words
"This place is amazing!! I have had many Mri's in the past and they are by far the best!!! The staff was so nice and willing to help!"
— Birdeye/Google Review"Worst mammogram experience I have ever had. The technician never adjusted the platform to my height... I was in pain for a week as a result of her incompetence."
— Birdeye Review"How does one leave zero stars? This company does not care about patient wellbeing. I needed an emergency MRI... they’d be cancelling my appt... They did not even give me the option to pay cash for the appointment."
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