Sanford Health Marshfield Clinic - Urgent Care
Urgent Care • Wisconsin Rapids, WI
Ratings by platform
- Wheree: 8.4/10 (General rating for Wisconsin Rapids Center-Family Medicine) (Based on general customer feedback indicators)
What patients say
Patients praise
- Professional and courteous clinical staff, including nurses and physicians
- Effective communication and compassionate care reported by some patients
- Efficient appointment scheduling in certain departments
Common complaints
- Billing and insurance confusion, including perceived overcharging and difficulties with collections
- Long wait times for appointments and walk-in services
- Perceived lack of clear communication and responsiveness regarding patient concerns or prescription management
- Frustration with patient access and facility accessibility issues, such as plexiglass barriers hindering communication
In patients' words
"Marshfield Clinic Wisconsin Rapids Center-Family Medicine is a healthcare facility known for its friendly and competent staff. Patients often highlight the pleasant experience from scheduling appointments to receiving care."
— Wheree"The bill for my urgent care visit was astronomical! I called three times to negotiate and was told they’d get back to me. Nothing has been done. No one has contacted me."
— Better Business Bureau"And now, we have to deal with their billing department- NASTY, nasty people. Multiple bills for the same services with different amounts each time a bill comes and never the same amount twice."
— PissedConsumerMore clinics in Wisconsin Rapids
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