Our Locations - Winslow Indian Health Care Center - wihcc
Cardiology • Winslow, AZ
Ratings by platform
- Facebook: Approximately 66-68% recommend (based on ~50 reviews) (~50 reviews (Facebook))
- OpenDataNY: 3.5/5
- Rehab.com: 3.46/5 (46 reviews)
What patients say
Patients praise
- Some patients report kind and caring medical staff treatment
- Commendable financial and accountability performance as a nonprofit organization
- Helpful for those traveling through the area needing urgent assistance
Common complaints
- Long wait times, especially for non-scheduled or weekend appointments
- Perceived unprofessionalism of staff, including watching movies or using phones during work hours
- Communication issues and lack of empathy from some medical/pharmacy staff
- Dissatisfaction with quality of care and perceived misdiagnoses
- Reports of disrespectful behavior regarding patient identification and personal identity
In patients' words
"The medical staff were kind, caring and helpful to provide medical treatment. We were traveling thru and they did not hesitate to help my husband. Grateful for this clinic! Thank you!!"
— Patient review (Gloria Lillian)"I think services need to be more efficient with patients especially for toddlers/kids on the weekends... it’s very unprofessional to conduct professional customer/patient services while watching a movie or show and constantly looking down to your phone."
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