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Mental Health | University of Vermont ...

Mental Health ServicesWinooski, VT

★★☆☆☆2.2/56 reviews across 1 platforms

Ratings by platform

  • Birdeye (aggregating Google reviews): 2.2 out of 5 stars (6 reviews)

What patients say

Patients praise

  • positive reception of the Burlington-based Mental Health Urgent Care center as an accessible, non-judgmental alternative to emergency departments
  • appreciation for peer support and compassionate care at the Mental Health Urgent Care facility
  • recognition of frontline medical staff and practitioners for their dedication despite systemic pressures

Common complaints

  • long waitlists for campus-based counseling services
  • student frustration with perceived neglect or lack of genuine support from campus services
  • limitations in care for complex or acute conditions at the university level
  • broad community and lawmaker criticism of UVM Health Network regarding service cuts and management leadership
  • concerns over the closure of inpatient psychiatric units and reduction in essential psychiatric care

In patients' words

"They seemed more concerned about me not trying to kill myself than actually giving me any resources that would help me to do better in my classes."

Student experience via The Vermont Cynic

"If you want bad service, high prices, unprepared staff, and no concern for patient well being, this is the place to go."

Patient review via Birdeye

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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