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Family Medicine | University of Vermont Health - UVMHealth.org

Family MedicineWinooski, VT

★★★★☆3.8/521 reviews across 3 platforms

Ratings by platform

  • Healthgrades/WebMD for specific physicians: 4.9 to 5.0 out of 5 stars (9 ratings)
  • Yelp for Winooski Family Health: 3.7 out of 5 stars (6 reviews)
  • Birdeye for UVM Health Network/Billing: 2.2 out of 5 stars (6 to 14 reviews)

What patients say

Patients praise

  • High praise for specific individual practitioners (e.g., Dr. Ann Goering)
  • Patient-centered care and strong communication from doctors
  • Effective, evidence-based diagnostic and treatment approaches
  • Efficient and supportive nursing and office staff at specific local clinics

Common complaints

  • Issues with administrative or billing processes
  • Reports of rude or unhelpful staff at the network level
  • Negative experiences with network-wide communication or service management
  • Occasional frustration with clinic policies (e.g., meet-and-greet fees)

In patients' words

"I have been seeing Dr. Ann Goering at Winooski Family Health for 10 years now and if I have my druthers I will NEVER look for another primary care physician. ... She cares about who I am as a whole person and that goes a long way to building trust."

Yelp reviewer

"I called numerous family health centers in greater Burlington and Winooski Family Health is the only provider who has a $25 charge for an initial meet-and-greet. ... Thanks but no thanks."

Yelp reviewer

"If I could give 0 stars I would. Over charged for services and they kept threatening to send my bill to collections even though it was under negotiations with insurance."

Birdeye reviewer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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