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Hartford HealthCare Medical Group Orthopedic Surgery

Sports MedicineWindsor, CT

★★★★★4.8/5585 reviews across 3 platforms

Ratings by platform

  • Birdeye (Orthopedic Associates of Hartford): 4.9/5 stars (290 reviews)
  • Birdeye (Orthopedic Associates of Hartford, P.C.): 4.7/5 stars (266 reviews)
  • TrustReviewers.com (Bone & Joint Institute): 4.2/5 stars (29 reviews)

What patients say

Patients praise

  • Skilled and caring surgical staff
  • Effective alternative treatment plans to avoid surgery
  • Attentive patient care and comfortable facility experiences (e.g., Bone & Joint Institute)
  • Providers are generally described as informative and receptive to patient concerns

Common complaints

  • Concerns over parking costs at the Bone & Joint Institute
  • Occasional communication issues reported by patients in external facilities
  • Some patients feel rushed or perceive a lack of active listening by certain providers in the wider network

In patients' words

"Dr. Burns always spends time with me and never makes me feel rushed. Another ortho told me I needed knee replacement surgery but Dr. Burns found an alternative treatment that has worked very well so far."

Orthopedic Associates of Hartford patient testimonial

"Mine was not an easy case because I always have complications after surgery. My sister and I were treated very well. My only negative is I believe the parking should be entirely free."

TrustReviewers.com review for Bone & Joint Institute

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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