Renal Physician Associates – Offering Premium Kidney Care in ...
Nephrology • Winchester, VA
Ratings by platform
- Yelp: 3 reviews (rating not fully shown in snippet) (3 reviews)
- Vitals: 3.2 (21 Ratings; 3 written reviews)
- WebMD: 3.5 out of 5 (11 ratings)
What patients say
Patients praise
- Some patients report courteous staff
- Patients note explanations and care perspectives on WebMD (e.g., 'Explained conditions and treatments')
- Healthgrades page highlights 'Outstanding Patient Experience' (promotional summary)
Common complaints
- Long waits / delayed appointments
- Poor customer service / rude or unhelpful interactions (including phone hang-ups)
- Billing issues and aggressive collections behavior
- Lack of bedside manners / feeling rushed or not asked how the patient is doing
In patients' words
"“Waited months for an appointment and then at noon the day before the appointment they call to reschedule and tell me it will be two months before they can see me. Just terrible customer service…”"
— Yelp listing for Renal Physician Associates of Winchester (Winchester, VA)"“This office is absolutely terrible! These ‘specialists’ … He received a bill … They refused … and … sent it to collection… If we could give them ZERO stars…”"
— Vitals page for Dr. David E. Sisson, MD (includes written reviews mentioning Renal Physician Associates of Winchester)"“Office staff is HORRIBLE! Hung up the phone on me twice. When asked about problems with billing, they laughed in my face. Wouldn't recommend to anyone”"
— MapQuest page quoting Yelp reviews for Renal Physician Associates of Winchester"“Dr. Sisson seems to be on his own time and never once has asked me how am I doing… his bedside manners lack.”"
— Vitals page for Dr. David E. Sisson, MD (written review snippet)More clinics in Winchester
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