Internal Medicine Consultants - Winchester, VA Internists | Privia
Internal Medicine • Winchester, VA
Ratings by platform
- Birdeye: 1.3 out of 5 stars (3 reviews)
- myPrivia (official portal report): 4.9 out of 5 stars (not explicitly stated)
What patients say
Patients praise
- compassionate and thorough care from specific doctors
- friendly and caring service from certain staff members
- patient-centered approach and focus on communication
- high ratings for doctor-patient communication in official portal reporting
Common complaints
- billing practices and billing errors
- unorganized office operations
- difficulty reaching office by phone and long wait times for callbacks
- sending patient accounts to collections over small balances
- unprofessional staff behavior
In patients' words
"Many users appreciated the friendliness of the staff, particularly noting Kadie and Shelli as exceptional team members who provide caring service. However, there were concerns about professionalism among some office personnel."
— Wheree"They sent me to collections for $53 because they failed to process the insurance correctly."
— Birdeye (Reviewer: Jamison Ford)"Horrible practice. Unorganized, no calls back and questionable billing practices."
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