Valley Health Primary Care | Costello Drive | Winchester, VA
Family Medicine • Winchester, VA
Ratings by platform
- Wheree: 7.6/10 (Wheree)
What patients say
Patients praise
- Appreciation for the expertise and proactive medical guidance of providers (e.g., Nurse Practitioners, specific doctors)
- Compassionate and personalized approach to patient care
- Modern and accessible new facility location
Common complaints
- Difficulty reaching the office via phone and unresponsive automated systems
- Rudeness or poor attitude from reception staff
- Challenges with appointment scheduling and long wait times for sick visits
- Frustration regarding communication policies and office protocols
In patients' words
"No matter what other doctors I am seeing, I always ask Anne her opinion before I do anything. She is caring, informed, and suggests what is best for me and not just what a textbook would say to do."
— Valley Health patient review for Anne Weiss, FNP"This practice has the worst receptionists. Now they don't pick up your calls at any time of day. Their automated system prompts you to leave a message but they never return your call."
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