Mindpath Health Psychiatrists & Therapists in Wilson
Psychiatry • Wilson, NC
Ratings by platform
- Birdeye (Wilson location): 4.4/5 stars (236 reviews)
- Better Business Bureau (National/Company level): 1.11/5 stars (Not explicitly stated (aggregated))
What patients say
Patients praise
- Some patients report having supportive, high-quality, and committed individual clinicians or therapists
- Success in finding the right medication regimen for some patients
- Appreciation for providers who demonstrate a personal, human-centered approach to care
Common complaints
- Administrative and operational failures, including poor communication and billing/charging issues
- Difficulty scheduling appointments and long wait times for customer service responses
- Strict, punitive policies regarding late arrivals or cancellations, including fees
- Perception of prioritizing revenue over patient care and ethical concerns
- Inconsistent quality of care, with some patients describing interactions as impersonal, robotic, or lacking empathy
In patients' words
"The psychiatrist I encountered seemed rather robotic and lacked warmth... I have been erroneously charged for no-shows... Mindpath seems to prioritize revenue generation over patient care."
— Better Business Bureau Review"While my therapist... is excellent, her work is consistently undermined by Mindpath's shockingly incompetent and frustrating administrative system. The organization itself has proven to be a significant barrier to receiving care."
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